{"id":168,"date":"2025-09-04T15:26:10","date_gmt":"2025-09-04T13:26:10","guid":{"rendered":"https:\/\/urban-lodge.ch\/?page_id=168"},"modified":"2025-09-06T15:47:35","modified_gmt":"2025-09-06T13:47:35","slug":"private-access","status":"publish","type":"page","link":"https:\/\/urban-lodge.ch\/index.php\/private-access\/","title":{"rendered":"Private access"},"content":{"rendered":"

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Experience seamless management of your real estate ventures with our dedicated member portal, designed to provide you with the tools and insights needed for success.<\/p>\n

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Access your private account to manage your properties, view project updates, and connect with our team. Please enter your credentials below.<\/p>\n

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Find answers to common questions about accessing and using your Urban Lodge member account.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ make_equal=”on” _builder_version=”4.24.3″ _module_preset=”5138c454-be54-4233-bd3b-f8e6a8747976″ global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.24.3″ _module_preset=”50607da8-57bc-4d4b-aaef-f02e41c2cc4a” background_color=”#FFFFFF” custom_padding=”30px|30px|30px|30px|true|true” custom_padding_tablet=”30px|30px|30px|30px|true|true” custom_padding_phone=”20px|20px|20px|20px|false|true” custom_padding_last_edited=”on|phone” border_radii=”on|6px|6px|6px|6px” box_shadow_style=”preset1″ box_shadow_vertical=”24px” box_shadow_blur=”72px” box_shadow_spread=”-12px” box_shadow_color=”rgba(0,0,0,0.12)” global_colors_info=”{}”][et_pb_heading title=”How do I reset my password?” _builder_version=”4.24.3″ _module_preset=”a3805066-8711-43c7-9f62-5782da0e9f7a” title_level=”h5″ title_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” title_text_color=”#0e0c19″ title_font_size=”18px” title_line_height=”1.4em” custom_margin=”||10px||false|false” title_font_size_tablet=”15px” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_heading][et_pb_text quote_border_color=”#219ebc” _builder_version=”4.24.2″ _module_preset=”2c55a9c4-feed-423b-9edb-ae0b5b365cac” text_font=”Proza Libre|Proza Libre_weight|||||||” text_text_color=”#3c3a47″ text_font_size=”16px” text_line_height=”1.75em” link_font=”|Proza Libre_weight|||||||” link_text_color=”#023047″ quote_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” quote_text_color=”#0e0c19″ header_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_text_color=”#0e0c19″ header_font_size=”72px” header_line_height=”1.15em” header_2_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_2_text_color=”#0e0c19″ header_2_font_size=”50px” header_2_line_height=”1.2em” header_3_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_3_text_color=”#0e0c19″ header_3_font_size=”32px” header_3_line_height=”1.3em” header_4_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_4_text_color=”#0e0c19″ header_4_font_size=”24px” header_4_line_height=”1.4em” header_5_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_5_text_color=”#0e0c19″ header_5_font_size=”18px” header_5_line_height=”1.4em” header_6_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_6_text_color=”#0e0c19″ header_6_line_height=”1.5em” custom_margin=”||||false|false” text_font_size_tablet=”15px” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone” header_font_size_tablet=”40px” header_font_size_phone=”24px” header_font_size_last_edited=”on|desktop” header_2_font_size_tablet=”28px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” header_3_font_size_tablet=”22px” header_3_font_size_phone=”17px” header_3_font_size_last_edited=”on|phone” header_4_font_size_tablet=”18px” header_4_font_size_phone=”15px” header_4_font_size_last_edited=”on|tablet” header_5_font_size_tablet=”15px” header_5_font_size_phone=”14px” header_5_font_size_last_edited=”on|desktop” header_6_font_size_tablet=”13px” header_6_font_size_phone=”13px” header_6_font_size_last_edited=”on|desktop” locked=”off” global_colors_info=”{%22gcid-36fd78a7-34bc-404d-873c-dafa34efaae5%22:%91%22icon_color%22,%22icon_color%22,%22icon_color%22,%22icon_color%22%93}”]<\/p>\n

To reset your password, click on the ‘Forgot Password’ link on the login page and follow the instructions to receive a reset email.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.24.3″ _module_preset=”50607da8-57bc-4d4b-aaef-f02e41c2cc4a” background_color=”#FFFFFF” custom_padding=”30px|30px|30px|30px|true|true” custom_padding_tablet=”30px|30px|30px|30px|true|true” custom_padding_phone=”20px|20px|20px|20px|false|true” custom_padding_last_edited=”on|phone” border_radii=”on|6px|6px|6px|6px” box_shadow_style=”preset1″ box_shadow_vertical=”24px” box_shadow_blur=”72px” box_shadow_spread=”-12px” box_shadow_color=”rgba(0,0,0,0.12)” global_colors_info=”{}”][et_pb_heading title=”What should I do if I can’t log in?” _builder_version=”4.24.2″ _module_preset=”a3805066-8711-43c7-9f62-5782da0e9f7a” title_level=”h5″ title_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” title_text_color=”#0e0c19″ title_font_size=”18px” title_line_height=”1.4em” custom_margin=”||10px||false|false” title_font_size_tablet=”15px” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_heading][et_pb_text quote_border_color=”#219ebc” _builder_version=”4.24.2″ _module_preset=”2c55a9c4-feed-423b-9edb-ae0b5b365cac” text_font=”Proza Libre|Proza Libre_weight|||||||” text_text_color=”#3c3a47″ text_font_size=”16px” text_line_height=”1.75em” link_font=”|Proza Libre_weight|||||||” link_text_color=”#023047″ quote_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” quote_text_color=”#0e0c19″ header_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_text_color=”#0e0c19″ header_font_size=”72px” header_line_height=”1.15em” header_2_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_2_text_color=”#0e0c19″ header_2_font_size=”50px” header_2_line_height=”1.2em” header_3_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_3_text_color=”#0e0c19″ header_3_font_size=”32px” header_3_line_height=”1.3em” header_4_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_4_text_color=”#0e0c19″ header_4_font_size=”24px” header_4_line_height=”1.4em” header_5_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_5_text_color=”#0e0c19″ header_5_font_size=”18px” header_5_line_height=”1.4em” header_6_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_6_text_color=”#0e0c19″ header_6_line_height=”1.5em” custom_margin=”||||false|false” text_font_size_tablet=”15px” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone” header_font_size_tablet=”40px” header_font_size_phone=”24px” header_font_size_last_edited=”on|desktop” header_2_font_size_tablet=”28px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” header_3_font_size_tablet=”22px” header_3_font_size_phone=”17px” header_3_font_size_last_edited=”on|phone” header_4_font_size_tablet=”18px” header_4_font_size_phone=”15px” header_4_font_size_last_edited=”on|tablet” header_5_font_size_tablet=”15px” header_5_font_size_phone=”14px” header_5_font_size_last_edited=”on|desktop” header_6_font_size_tablet=”13px” header_6_font_size_phone=”13px” header_6_font_size_last_edited=”on|desktop” locked=”off” global_colors_info=”{%22gcid-36fd78a7-34bc-404d-873c-dafa34efaae5%22:%91%22icon_color%22,%22icon_color%22,%22icon_color%22,%22icon_color%22%93}”]<\/p>\n

If you’re having trouble logging in, ensure your credentials are correct. If the issue persists, contact our support team for assistance.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.24.3″ _module_preset=”50607da8-57bc-4d4b-aaef-f02e41c2cc4a” background_color=”#FFFFFF” custom_padding=”30px|30px|30px|30px|true|true” custom_padding_tablet=”30px|30px|30px|30px|true|true” custom_padding_phone=”20px|20px|20px|20px|false|true” custom_padding_last_edited=”on|phone” border_radii=”on|6px|6px|6px|6px” box_shadow_style=”preset1″ box_shadow_vertical=”24px” box_shadow_blur=”72px” box_shadow_spread=”-12px” box_shadow_color=”rgba(0,0,0,0.12)” global_colors_info=”{}”][et_pb_heading title=”Can I change my account email address?” _builder_version=”4.24.2″ _module_preset=”a3805066-8711-43c7-9f62-5782da0e9f7a” title_level=”h5″ title_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” title_text_color=”#0e0c19″ title_font_size=”18px” title_line_height=”1.4em” custom_margin=”||10px||false|false” title_font_size_tablet=”15px” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_heading][et_pb_text quote_border_color=”#219ebc” _builder_version=”4.24.2″ _module_preset=”2c55a9c4-feed-423b-9edb-ae0b5b365cac” text_font=”Proza Libre|Proza Libre_weight|||||||” text_text_color=”#3c3a47″ text_font_size=”16px” text_line_height=”1.75em” link_font=”|Proza Libre_weight|||||||” link_text_color=”#023047″ quote_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” quote_text_color=”#0e0c19″ header_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_text_color=”#0e0c19″ header_font_size=”72px” header_line_height=”1.15em” header_2_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_2_text_color=”#0e0c19″ header_2_font_size=”50px” header_2_line_height=”1.2em” header_3_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_3_text_color=”#0e0c19″ header_3_font_size=”32px” header_3_line_height=”1.3em” header_4_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_4_text_color=”#0e0c19″ header_4_font_size=”24px” header_4_line_height=”1.4em” header_5_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_5_text_color=”#0e0c19″ header_5_font_size=”18px” header_5_line_height=”1.4em” header_6_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_6_text_color=”#0e0c19″ header_6_line_height=”1.5em” custom_margin=”||||false|false” text_font_size_tablet=”15px” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone” header_font_size_tablet=”40px” header_font_size_phone=”24px” header_font_size_last_edited=”on|desktop” header_2_font_size_tablet=”28px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” header_3_font_size_tablet=”22px” header_3_font_size_phone=”17px” header_3_font_size_last_edited=”on|phone” header_4_font_size_tablet=”18px” header_4_font_size_phone=”15px” header_4_font_size_last_edited=”on|tablet” header_5_font_size_tablet=”15px” header_5_font_size_phone=”14px” header_5_font_size_last_edited=”on|desktop” header_6_font_size_tablet=”13px” header_6_font_size_phone=”13px” header_6_font_size_last_edited=”on|desktop” locked=”off” global_colors_info=”{%22gcid-36fd78a7-34bc-404d-873c-dafa34efaae5%22:%91%22icon_color%22,%22icon_color%22,%22icon_color%22,%22icon_color%22%93}”]<\/p>\n

Yes, you can update your email address in the account settings section after logging in.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.23.1″ _module_preset=”5138c454-be54-4233-bd3b-f8e6a8747976″ global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”73121f80-a3ef-4484-8763-c3f18e3c56d2″ global_colors_info=”{}”][et_pb_accordion open_toggle_text_color=”#023047″ open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_background_color=”RGBA(255,255,255,0)” toggle_icon=”||fa||900″ icon_color=”#023047″ use_icon_font_size=”on” _builder_version=”4.24.3″ _module_preset=”73efbc9d-37bf-4f75-b3d8-498640ef079f” toggle_text_color=”#0e0c19″ toggle_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” toggle_font_size=”18px” toggle_line_height=”1.3em” body_font=”Proza Libre|Proza Libre_weight|||||||” body_text_color=”#3c3a47″ body_font_size=”16px” body_line_height=”1.75em” toggle_font_size_tablet=”15px” toggle_font_size_phone=”14px” toggle_font_size_last_edited=”on|phone” body_font_size_tablet=”15px” body_font_size_phone=”14px” body_font_size_last_edited=”on|desktop” border_radii=”on|6px|6px|6px|6px” border_width_all=”2px” border_color_all=”rgba(0,0,0,0.08)” global_colors_info=”{%22gcid-36fd78a7-34bc-404d-873c-dafa34efaae5%22:%91%22quote_icon_color%22,%22icon_color%22,%22open_toggle_text_color%22%93,%22gcid-f2943306-fa6c-45f0-b632-5fc00151366a%22:%91%22icon_color%22,%22open_toggle_text_color%22%93,%22gcid-3e0ae39b-d026-4173-b444-0c785917aeff%22:%91%22body_text_color%22%93,%22gcid-828accbb-1ed2-407d-95be-20ab4e191566%22:%91%22border_color_all%22%93}”][et_pb_accordion_item title=”How do I update my contact information?” open=”on” _builder_version=”4.21.0″ _module_preset=”550abe5c-b505-4d6b-adc7-570bd7cc1217″ global_colors_info=”{}”]<\/p>\n

Navigate to your profile settings to update your contact details, ensuring all information is current and accurate.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”What if I forget my username?” _builder_version=”4.21.0″ _module_preset=”550abe5c-b505-4d6b-adc7-570bd7cc1217″ global_colors_info=”{}” open=”off”]<\/p>\n

If you forget your username, use the ‘Forgot Username’ option on the login page to retrieve it via email.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Is my personal information secure?” _builder_version=”4.21.0″ _module_preset=”550abe5c-b505-4d6b-adc7-570bd7cc1217″ global_colors_info=”{}” open=”off”]<\/p>\n

Absolutely, we prioritize your privacy and security with robust encryption and data protection measures.<\/p>\n

[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”73121f80-a3ef-4484-8763-c3f18e3c56d2″ global_colors_info=”{}”][et_pb_accordion open_toggle_text_color=”#023047″ open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_background_color=”RGBA(255,255,255,0)” toggle_icon=”||fa||900″ icon_color=”#023047″ use_icon_font_size=”on” _builder_version=”4.25.2″ _module_preset=”73efbc9d-37bf-4f75-b3d8-498640ef079f” toggle_text_color=”#0e0c19″ toggle_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” toggle_font_size=”18px” toggle_line_height=”1.3em” body_font=”Proza Libre|Proza Libre_weight|||||||” body_text_color=”#3c3a47″ body_font_size=”16px” body_line_height=”1.75em” hover_enabled=”0″ toggle_font_size_tablet=”15px” toggle_font_size_phone=”14px” toggle_font_size_last_edited=”on|phone” body_font_size_tablet=”15px” body_font_size_phone=”14px” body_font_size_last_edited=”on|desktop” border_radii=”on|6px|6px|6px|6px” border_width_all=”2px” border_color_all=”rgba(0,0,0,0.08)” global_colors_info=”{%22gcid-36fd78a7-34bc-404d-873c-dafa34efaae5%22:%91%22quote_icon_color%22,%22icon_color%22,%22open_toggle_text_color%22%93,%22gcid-f2943306-fa6c-45f0-b632-5fc00151366a%22:%91%22icon_color%22,%22open_toggle_text_color%22%93,%22gcid-3e0ae39b-d026-4173-b444-0c785917aeff%22:%91%22body_text_color%22%93,%22gcid-828accbb-1ed2-407d-95be-20ab4e191566%22:%91%22border_color_all%22%93}” sticky_enabled=”0″][et_pb_accordion_item title=”How can I view my project updates?” open=”off” _builder_version=”4.21.0″ _module_preset=”550abe5c-b505-4d6b-adc7-570bd7cc1217″ global_colors_info=”{}”]<\/p>\n

Log in to your account and navigate to the ‘Projects’ section to see the latest updates and progress reports.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Can I access my account from mobile devices?” _builder_version=”4.21.0″ _module_preset=”550abe5c-b505-4d6b-adc7-570bd7cc1217″ global_colors_info=”{}” open=”off”]<\/p>\n

Yes, our platform is fully responsive, allowing you to access your account seamlessly from any device.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Who can I contact for support?” _builder_version=”4.21.0″ _module_preset=”550abe5c-b505-4d6b-adc7-570bd7cc1217″ global_colors_info=”{}” open=”on”]<\/p>\n

For any assistance, reach out to our support team via the ‘Contact’ section or through the support email provided in your account dashboard.<\/p>\n

[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Call to Action” _builder_version=”4.18.0″ _module_preset=”default” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_row _builder_version=”4.24.3″ _module_preset=”5138c454-be54-4233-bd3b-f8e6a8747976″ background_color=”#219ebc” custom_padding=”6vw|8%|6vw|8%|true|true” border_radii=”on|6px|6px|6px|6px” global_colors_info=”{%22#219ebc%22:%91%22background_color%22%93}”][et_pb_column type=”4_4″ _builder_version=”4.18.0″ _module_preset=”73121f80-a3ef-4484-8763-c3f18e3c56d2″ global_colors_info=”{}”][et_pb_heading title=”Need Help with Your Account?” _builder_version=”4.24.3″ _module_preset=”ba4a6336-701f-47b8-bf5c-09da0ce28016″ title_level=”h3″ title_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” title_text_align=”center” title_text_color=”#FFFFFF” title_font_size=”32px” title_line_height=”1.3em” custom_margin=”||10px||false|false” title_font_size_tablet=”22px” title_font_size_phone=”17px” title_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”][\/et_pb_heading][et_pb_button url_new_window=”on” button_text=”Contact us” button_alignment=”center” _builder_version=”4.25.2″ _module_preset=”ab15fb74-61a3-43aa-96b3-41e09aeef654″ custom_button=”on” button_text_size=”14px” button_text_color=”#023047″ button_bg_color=”#FFFFFF” button_border_width=”0px” button_border_radius=”100px” button_font=”Proza Libre|700|||||||” custom_padding=”12px|24px|12px|24px|true|true” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Experience seamless management of your real estate ventures with our dedicated member portal, designed to provide you with the tools and insights needed for success.Access your private account to manage your properties, view project updates, and connect with our team. Please enter your credentials below.Find answers to common questions about accessing and using your Urban […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-168","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/urban-lodge.ch\/index.php\/wp-json\/wp\/v2\/pages\/168","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/urban-lodge.ch\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/urban-lodge.ch\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/urban-lodge.ch\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/urban-lodge.ch\/index.php\/wp-json\/wp\/v2\/comments?post=168"}],"version-history":[{"count":9,"href":"https:\/\/urban-lodge.ch\/index.php\/wp-json\/wp\/v2\/pages\/168\/revisions"}],"predecessor-version":[{"id":264,"href":"https:\/\/urban-lodge.ch\/index.php\/wp-json\/wp\/v2\/pages\/168\/revisions\/264"}],"wp:attachment":[{"href":"https:\/\/urban-lodge.ch\/index.php\/wp-json\/wp\/v2\/media?parent=168"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}